White-label and business

Complete the white-label setup wizard

Complete the Gathmo white-label setup wizard by choosing brand settings, previewing the guest page, and checking plan limits.

Gathmo dashboard preview for Complete the white-label setup wizard
Preview of the Gathmo workflow for Complete the white-label setup wizard.
Short answer

Use the setup wizard to configure your brand, optional domain, first event, branded preview, QR sign, and teammate invite from one guided workspace flow.

Dashboard recording: Complete the white-label setup wizard.

Before you start

  • Use a business account.
  • Have the brand name and accent color ready.
  • Know whether you want to connect a custom domain.
  • Know whether teammates need access.

Steps

1

1. Add brand details

Enter the brand name and choose an accent color. This controls how the branded guest experience appears.

Animated Gathmo dashboard workflow for Complete the white-label setup wizard
GIF: real dashboard workflow for Complete the white-label setup wizard.
2

2. Add a custom domain if needed

Enter the branded hostname only if DNS is ready. You can skip domain setup and return later.

3

3. Create the first event

Use the wizard to create a first branded event. Pick an event type and name that make the preview easy to evaluate.

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4. Review the branded preview

Check how the guest page appears under your brand. Studio may still show residual Gathmo attribution. Agency+ hides it.

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5. Prepare the QR sign

Use the wizard to prepare a branded QR sign for the first event.

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6. Invite teammates if available

Agency and Enterprise can invite teammates. Studio runs as a solo workspace.

What to do next

  • After the wizard, review the workspace overview, brand settings, domain status, team seats, and first event.
  • Preview the client-facing page after every brand, domain, workspace, or role change so the public experience matches the business setup.
  • Document which team member owns the brand, domain, client workspace, and billing relationship before client events go live.
  • Use the business billing and privacy articles when white-label work affects prepaid access, DPA expectations, or client data handling.

Frequently asked questions

Do I need a custom domain to finish setup?

No. The wizard can be completed without a custom domain, then domain setup can happen later.

Can Studio invite teammates?

No. Studio is a one-seat plan in the current entitlement model.

Can I change the brand later?

Yes. Brand settings can be edited after setup.

Troubleshooting

The Invite step is locked

The plan may not include multiple seats. Studio is a solo setup.

Domain verification is not ready

Skip the domain step and return after DNS is configured.

The preview still shows Gathmo

Check whether the plan includes end-to-end white-label branding.

The client-facing brand does not update.

Check that you changed the correct workspace or client brand, refresh the preview, and verify whether a custom domain or cache is showing an older public version.

Privacy note

Business setup can affect client-facing branding, domains, and data-processing expectations. Confirm the brand and domain choices before sharing a client event.

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