Getting started
Create your first event
Create a Gathmo event in about 5 minutes: choose guest upload options, test the QR flow, and review plan and privacy settings before sharing with guests.
Create the event first, then choose what guests can upload. After that, test the QR code yourself before sharing it with guests.
Before you start
- Sign in to the Gathmo dashboard.
- Know the event name and date.
- Decide whether guests should upload photos, videos, voice messages, or all three.
- Set aside about 5 minutes, plus 2 minutes to test the QR code on your phone.
Steps
Open the dashboard and start a new event
On the dashboard overview, choose "+ Create event" to open the wizard, then pick the event type closest to your celebration. The name, date, language, and upload settings can all be changed later, so do not stall on the first screen.
Add the event details
Use the Details step to name the event, set the date, and choose the guest-page language. Upload options can be tuned later in event settings. Guests never see the dashboard itself — only the name and date surface around their upload page.
Choose the plan for the event
Match the plan to the event size. Free (EUR 0) covers a test run or a small gathering with limited uploads. Essential (EUR 29 per event) is the first paid tier: unlimited photo, video, and voice uploads with original-quality downloads. Celebrate (EUR 69) and Grand (EUR 89) add headroom for larger events, longer retention, and live features.
Review and create the event
Check the summary — type, name, date, plan, guest link, and retention — then choose "Create event". Gathmo generates the QR code and guest link immediately, and the code stays valid for the life of the event, so a sign printed weeks ahead still works on the day.
Test the guest-facing result
Open the QR code or guest link on a phone and complete the exact guest action the article describes. This confirms that the public flow matches the dashboard settings before guests see the event.
What to do next
- Print the QR code for table cards, welcome signs, or invitations.
- Add one short instruction line so guests know what to do.
- Scan your own QR code on a phone and upload 1 test photo before printing anything.
- Keep the dashboard open during the event if you want to review uploads live.
Frequently asked questions
How long does it take to create an event?
About 5 minutes: roughly 1 minute each for event type, details, plan, and review — plus 2 minutes to scan the QR code on your phone and upload a test photo before sharing it with guests.
When do I get the QR code for my event?
The QR code is generated after you create the event. Review the event details first, then download and test the QR code before printing it for guests.
Can I change the event details after creating it?
Yes. You can edit event details such as the name, date, language, and upload settings later from the event dashboard. Always re-check the guest page after important changes.
Which Gathmo plan should I choose for a test event?
Use the Free plan (EUR 0) for a small test event or internal trial. Choose a paid plan — Essential (EUR 29), Celebrate (EUR 69), or Grand (EUR 89) — when you need unlimited uploads, original-quality downloads, longer retention, or live event features.
Do guests need an account or the app?
No. Guests scan the QR code, choose photos already on their phone, and send them — no account, no app install, no password. Unlike shared-drive albums, there is nothing to join before uploading.
Troubleshooting
Recover your account first — see "Recover your account and find missing Gathmo emails" — then return here. None of the fixes below work without dashboard access.
Regenerate or re-download the QR code from the correct event before printing.
Check whether moderation is enabled. If it is, approve the upload from the dashboard.
Add a simple prompt near the QR code, such as "Scan to share your photos, videos, and voice messages."
Guest uploads can contain personal data. Before sharing the QR code publicly, check your privacy settings, moderation choice, and retention plan. The privacy section explains consent, storage, retention, and deletion in full.
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