Account
Account, billing, and plans
Understand plan limits, invoices, cancellation, and account access.
Compare Gathmo event plans, current EUR prices, upload limits, video limits, and retention before choosing a plan.
Written by Martin Freiwald · Updated Jul 8, 2026
Understand prepaid Gathmo business billing for studios, agencies, venues, and repeated event teams, including 6- or 12-month terms.
Written by Martin Freiwald · Updated Jul 8, 2026
Learn when you can change or upgrade a Gathmo event plan, what to check before checkout, and which pricing details need review.
Written by Martin Freiwald · Updated Jul 8, 2026
Choose the right Gathmo account type during onboarding: personal for single events, business for teams, branding, DPA, and prepaid billing.
Written by Martin Freiwald · Updated Jul 8, 2026
Find Gathmo payment status, email receipts, and invoice PDFs, plus what to check when the wrong account or payment method is involved.
Written by Martin Freiwald · Updated Jul 8, 2026
Manage Gathmo invoices and VAT receipts, including where to find checkout emails, invoice PDFs, billing details, and tax records.
Written by Martin Freiwald · Updated Jul 8, 2026See Gathmo billing currencies, checkout and Nigeria payment options, bank or foreign transaction fees, failed-payment fixes, receipts, and post-purchase…
Written by Martin Freiwald · Updated Jul 13, 2026
Reset your password with the one-hour link, use Google sign-in when that created the account, and find a confirmation or receipt email that never arrived.
Written by Martin Freiwald · Updated Jul 13, 2026Learn how Gathmo handles statutory withdrawal requests, voluntary refunds, unused wrong-plan purchases, duplicate charges, defects, and business-plan…
Written by Martin Freiwald · Updated Jul 13, 2026
Renew a Gathmo business plan for 6 or 12 months, switch between Studio, Agency, and Enterprise, update your payment method, and find receipts and invoices.
Written by Martin Freiwald · Updated Jul 9, 2026Compare Gathmo storage and retention by event plan, including regional NGN limits, the 14-day deletion grace period, downloads, and extension options.
Written by Martin Freiwald · Updated Jul 13, 2026
Update the billing address and VAT ID before checkout or invoicing so Gathmo receipts and business billing records stay accurate.
Written by Martin Freiwald · Updated Jul 8, 2026Gathmo is priced per event rather than per month, so what you pay for is the celebration you are actually holding. A plan sets how much media the event can hold and how long it stays reachable, and you can move an event to a bigger plan after it has already started collecting.
Everything on the money side lives here: which plan an event is on, where the invoice and the VAT receipt are, what happens when a card is declined, and how a refund works when the wrong plan was bought. If you run events for clients, the prepaid business billing articles are in this section too.
One choice here has consequences the others do not: whether the account is personal or business. It decides what an invoice looks like, whether a VAT ID appears on it, and which billing routes are open to you at all. Changing it later is possible but tidier if it is right from the first purchase, so the article comparing the two is worth reading before you buy rather than after.
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