Account, billing, and plans

Compare Gathmo event plans, current EUR prices, upload limits, video limits, and retention before choosing a plan.

Understand prepaid Gathmo business billing for studios, agencies, venues, and repeated event teams, including 6- or 12-month terms.

Learn when you can change or upgrade a Gathmo event plan, what to check before checkout, and which pricing details need review.

Choose the right Gathmo account type during onboarding: personal for single events, business for teams, branding, DPA, and prepaid billing.

Find Gathmo payment status, email receipts, and invoice PDFs, plus what to check when the wrong account or payment method is involved.

Manage Gathmo invoices and VAT receipts, including where to find checkout emails, invoice PDFs, billing details, and tax records.

See Gathmo billing currencies, checkout and Nigeria payment options, bank or foreign transaction fees, failed-payment fixes, receipts, and post-purchase…

Recover a Gathmo account, reset a password with the one-hour link, use Google sign-in correctly, and find missing onboarding, checkout, or transactional emails.

Learn how Gathmo handles statutory withdrawal requests, voluntary refunds, unused wrong-plan purchases, duplicate charges, defects, and business-plan…

Renew a Gathmo business plan for 6 or 12 months, switch between Studio, Agency, and Enterprise, update your payment method, and find receipts and invoices.

Compare Gathmo storage and retention by event plan, including regional NGN limits, the 14-day deletion grace period, downloads, and extension options.

Update the billing address and VAT ID before checkout or invoicing so Gathmo receipts and business billing records stay accurate.